Free Support for OpenEMM

User Selfservice

This website offers a wealth of service and support information for all users of OpenEMM. Since OpenEMM is Open Source, free service and support is provided as selfservice only – i.e. you have to help yourself!

If you are interested in commercial services like setup support, a service contract, hosting and administration or development, please have a look at the list of commercial services for OpenEMM.
This page summarizes the support categories which are operated on this website:

1. Download Center

The download center offers various supportive documents and manuals on OpenEMM.
Click here to check the available files!

2. Video Tutorials

A picture is worth a thousand words: To get up to speed quickly with OpenEMM watch the video tutorials and learn how to work with OpenEMM.
Click here to see the videos!

3. FAQ Database

The FAQ database lists Frequently Asked Questions with helpful answers. (For posting questions please use our forums).
Click here to launch the FAQ database!

4. Support Forums

The OpenEMM forums offer interactive support from the OpenEMM user community. Every now and then the developers of OpenEMM take part, too.
Click here to ask and get answers!

5. Twitter and Facebook

Get the latest insider info on OpenEMM via the OpenEMM Twitter log. Or become a fan and visit our OpenEMM Facebook page.

6. Service Newsletter

Get the official news on OpenEMM via the OpenEMM e-mail newsletter.
Click here to subscribe!

7. OpenEMM Reporting & Bug Fixing

The bugtracker lists all known bugs in OpenEMM. Some bug descriptions provide workarounds or patch files so that you can bypass those bugs.
Click here to switch to the bugtracker!

Important: If you have found a security issue, please do not use the bugtracker, but send an e-mail to bugs AT openemm DOT org (and ignore the autoresponder message).

As an alternative to the above mentioned options we offer PDF manuals at SourceForge and the context-sensitive online help within OpenEMM. For all other matters don’t hesitate to use the OpenEMM support forum.