Interfaces for optimal networking

AGNITAS InterfacesFor the optimal networking of different systems

The interfaces to the E-Marketing Manager allow you to communicate between all your software applications. Optimally link CRM, e-commerce, ERP or your social media channels directly with the E-Marketing Manager to get the maximum performance out of all your channels and data.


The most important advantages of EMM interfaces at a glance

  • Automated data exchange: access to the latest database, no manual effort required
  • Bidirectional data flow: sync data in any direction
  • Maximum flexibility: use your complete knowledge for individual campaigns
  • Versatile interfaces: any system can be integrated

Overview of all interfaces

Interested in an interface? We would be glad to inform you about it!

Overview of all interfaces

Auto import & auto exportFastest implementation of standardized data exchange

Auto-import and auto-export provide you with the fastest-to-implement interface for regular data exchange. The method is as simple as it is effective. The data exchange takes place via a simple CSV file (the most common data format) and is based on our normal import or export. The profile not only defines the fields you want to export or import, but also how often the data is updated. From once a week, to once a day, to every hour (for an extra charge), all update intervals are possible.

The file is either provided or stored on an AGNITAS server (for an extra charge) or your own SFTP server. You can fill and export recipient data and reference tables (part of the Retargeting Package). This allows you to synchronize any data with EMM. If you use the Automation Package, you can also automatically export the recipient data for mailings. It is also possible to automatically export all response data or changes to recipient profiles for the previous day for further processing (in your CRM, for example).


We offer you the auto-mapping as an optional feature (at no extra charge). If the column labels in your CSV file are the same as the field names in EMM, the program automatically detects which values need to be imported into which field. This feature is useful if the structure of your CSV file changes regularly.

Fast and easy implementation
Especially suitable for bulk updates
No development expense on both sides

Intervallplus offer

With this PLUS offer for higher interval frequencies, you can create jobs for particularly dynamic data. The jobs check every hour whether new data should be im-ported or exported.

  • Allow multiple auto-imports per day
  • Allow multiple auto-exports per day

Contentplus offer

This PLUS offer for content allows you to import and process mailing content automatically. In conjunction with other features, mailing delivery can be completely remotely controlled.

  • Automated content import for mailings

Web services (SOAP interface)Real-time update of individual data as well as bulk updates and remote administration of EMM

The web service API 2.0 provides you with over 70 methods that you can use to create, update, retrieve, or delete data in real time. But not only that – you can also use the web services to remotely control EMM without having to log in to the tool yourself. For example, initiate the search for specific recipients, the creation of a new target group, the delivery of a mailing or the calculation of statistical data.

The web services are provided through the XML-based Simple Object Access Protocol (SOAP). This makes it possible to synchronize individual data records with information (e.g. purchase data) in real time. But also large amounts of data, so-called bulk updates, can be processed with the interface at once. The web service interface has been extensively documented and is constantly being advanced. In addition, application examples and FAQs help with integration. With web services you can connect, control and exchange any system with EMM.

 Data exchange in real time (for individual data and bulk updates)
Standard interface to any system
Data exchange and remote control

Interfaces und Schnittstellen zu anderen Systemen

RESTful interfaceService for triggering mailings or for recipient updates

The RESTful interface iis a particularly fast and flexible solution and an alternative to the SOAP interface. With the RESTful interface you can create, update, retrieve or delete not only receiver data but also reference tables just in time. Reference tables are used e.g. for product data and can be updated in real time. This interface is therefore ideal for action-based mails, as the recipient always receives the most up-to-date content.
The RESTful interface convinces by its simple implementation, which can be realized immediately. Furthermore, the RESTful interface requires less bandwidth than the SOAP interface (web services). With the RESTful API, the data is transferred in JSON format. With the standardized interface, different areas, e.g. recipient permissions, blacklist, mailings, contents and reference tables, can be served with over 80 individual methods. The implementation of individual requirements is also possible with a corresponding specification.

 Data exchange in real time (for individual data and bulk updates)
 Standard interface to any system
 Data exchange and remote control

Webhooks interfaceReal-time data synchronization by push via so-called callbacks

The webhooks interface is the easiest way to receive a notification about an event in the EMM. For this purpose, you store so-called webhooks in the EMM for certain events, e.g. click on a link. If this event occurs, the data is transmitted to you via a “callback” to trigger actions on your side. For both endpoints, this results in much less load than with conventional “polling” interfaces, as the example opposite shows.

For example, the Webhooks interface notifies you when a mailing has been sent to one recipient, delivery to all recipients is complete, for hardbounces, when a recipient opens and clicks.

Due to real-time synchronization, the data in your system is always up to date and can, for example, trigger further campaigns or be used for reports. On your side you only need one URL as webhook endpoint. The data is provided there via HTTPS requests.

 Real-time data transfer (for individual data and bulk updates).
 The data is transmitted proactively (push) by the EMM.
 Minimal payload, since transmission only takes place when an event occurs.

SMTP interfaceTo upgrade generic e-mails from legacy systems via the EMM and send them in a professional presentation and with optimized delivery

The interface is relevant for you if you send mailings where you have little or no control over design and delivery.

The SMTP interface is an intelligent interface that is particularly suitable for legacy systems that cannot address EMM via SOAP or RESTful web services. This interface of EMM receives the emails from the legacy systems. After receipt, the emails are refined by EMM, which means, for example, that they are converted into HTML format; headers, footers and opening pixels are added and existing links are converted into measurable links.

The final dispatch of these system mailings then takes place via EMM. You benefit from all the advantages of our software: sending via white-listed servers, professional bounce management, use of feedback loops from mailbox providers, measurement of openings and link tracking, hosting of image elements that are only loaded when the mails are opened in order to keep the mails small, etc.

Compatibility with legacy systems
Refinement of e-mails
Utilization of all advantages of the EMM

Facebook and Instagram Lead AdsSimply generate recipients via social networks and use them in EMM

Use Facebook and Instagram Lead Ads to attract new recipients to your distribution list via social networks. These are transferred directly into the EMM and can be contacted via campaigns.

Facebook and Instagram Lead Ads provide an additional way to generate leads that you would not otherwise reach through traditional channels and then contact them directly via newsletter. For example, lead ads are ideal for generating younger newsletter recipients who are particularly smartphone and style-aware. Leads are acquired via the social media channels Facebook and Instagram. In addition to the e-mail address, further information such as name and telephone number can be requested. It is also possible to ask individual questions that are particularly relevant for your own company.

The prerequisites for using Facebook and Instagram Lead Ads are, in addition to a regular company page on Facebook or an Instagram account, the creation of a Facebook advertising and business account.

 Precise target group selection
Form directly in the network
Especially developed for mobile devices

Raw data accessDirect access to the raw data of the EMM database (only EMM Inhouse and Private Cloud)

The E-Marketing Manager database schema is fully documented, so the meaning of the various tables and fields is revealed. You can map EMM tables to reference tables and regularly read them out via auto-export for further processing (completely or only the changes since the last export). Alternatively, you can access the tables and fields of the EMM database directly with SQL commands to select the desired data with maximum performance and process it further in third-party systems.

Interface to NOVO CxPAI-based processing of feedback

The interface to the NOVO CxP software from inovoo enables email responses to mailings to be processed on a rule or AI basis. This interface provides the capability to use the NOVO CxP functionality for inbound automation.